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SpyOrion offers a money-back guarantee on most SpyOrion-branded consumer products if you are not satisfied with your product for any reason. However, eligibility for a refund depends on a number of factors including, but not limited to, the type of product, subscription term, duration since purchase, where it was purchased, and so on.

 

Shipping, handling, and any applicable tax are refundable. If you receive a refund for your purchase, you are obligated to uninstall the software. In addition the license might, at SpyOrion's sole discretion, be disabled to prevent further use.

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Who is eligible

 

Annual subscribers to a SpyOrion Consumer or Small Business Security product that make a request within 30 days of a product purchase. SpyOrion does not provide partial refunds. The 30-day money back guarantee is not available for monthly subscribers.

 

If you are an individual user, and have acquired the products or services covered under this program for your personal or small business use, you can cancel your purchase from SpyOrion and obtain a refund within a set time frame from the original purchase. If the purchase is outside of the following time frames, the refund will be denied:

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30 days for Annual Subscription Services

30 days for Retail Products

 

 

If your annual subscription has been automatically renewed, SpyOrion will gladly provide you a full refund if your request is made within 60 days of being charged.

 

NOTE:  For users who purchased products from a retail store, see the instructions in TS102152.

 

 

Who is not eligible

 

Monthly subscribers—individual users who cancel their monthly membership will no longer be charged in the next month of their subscription.

 

How to Contact Customer Service

SpyOrion strives to deliver quality products, service, and support. If you are within the time frame for a refund and would like to request a refund, kindly contact to customer care team on

Toll free 1-888-559-7786

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